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Trying to port number but saying "number not real"


I am just after switching over to 48 and I’m trying to transfer over my number and it is saying my number is not real. I have my old SIM card activated in another phone but it still doesn’t seem to be working


The Legend
The Legend

Is it an Irish mobile number?

And are you entering it as 08xxxxxxxx and not, say, 3538xxxxxxxx?

If so and you still get that error message then you'll probably have to contact 48 support.

See the link in my signature below or email them at

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.