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Trying to buy €12.99 plan but being charged €25

LauraC6877
Newcomer

‎29-11-2024 11:04 AM - last edited on ‎29-11-2024 11:18 AM by The Legend

Trying to buy the 12.99 plan but trying to charge me 25. Euro why ?

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1 REPLY 1

dalyer
The Legend
The Legend

‎29-11-2024 11:17 AM

If this is your first plan purchase then you are charged €25.98 - €12.99 for the membership plan and €12.99 for the one-time activation fee. 

€12.99 Plan

This €12.99 Plan is only available to new 48 customers who order their 48 SIM and purchase a €12.99 Plan from the 5th April 2022. A one-time activation fee of €12.99 applies with the first plan purchase.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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