Number port to 48 failed - incorrect account type

[PabloRojasO2836]

Hi there,

I tried to transfer my phone number and y received a message from 48 who said : From 48: Your port to 48 was rejected due to an incorrect account type. Please contact your provider to confirm your details, then resubmit your request on My48>MyProfile>Move Your number

What was the issue with?... I need assistance. Thanks

[dalyer]

Isn't the message clear? 

You chose the wrong account type on the porting form and you need to try again but this time enter the correct details.

If you're not clear what type of account you have then you'll need to check with your old provider.

If you need to contact 48 support about this then see the links in my signature below.