27-03-2026 02:48 PM
27-03-2026 02:52 PM
You'll need to provide a bit more information than that if you want assistance from the Community Forum.
What exactly do you mean?
If you're already a 48 user then your SIM should be installed in your phone.
If you're not then you need to order one.
See the New to 48 FAQs:
If your problem/question is something else then you'll need to explain/describe it more clearly if you want assistance from the Community Forum.
If you need to contact 48 support about this then see the links in my signature below.
27-03-2026 02:52 PM
27-03-2026 02:54 PM
When did you order it?
SIM orders can take up to 7 working days to be delivered.
If you ordered it more than 7 working days ago then either just order another one or contact 48 support to see if they can help with the original order.
If you need to contact 48 support about this then see the links in my signature below.