Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

SIM card ordered last week hasn't arrived yet

MortadaY8469
Newcomer

‎22-09-2024 04:27 PM - last edited on ‎22-09-2024 07:15 PM by The Legend

Hi I ordered a SIM card on Thursday and it said it will come in 2-3 days but still hasn’t came.

0 Likes
1 REPLY 1

dalyer
The Legend
The Legend

‎22-09-2024 07:14 PM - edited ‎22-09-2024 07:14 PM

SIM orders can take 5-7 business days to be delivered. 

Once you’ve ordered your SIM, you’ll receive a confirmation email. After your SIM has been dispatched, you’ll receive another email to let you know it's on the way. We use AnPost for all SIM deliveries, so your SIM should be delivered within 5-7 business days.

You'll probably need to be a bit more patient and wait a bit longer. 

If it hasn't arrived after 7 business days then you should probably contact 48 for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes