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SIM Suspended Your SIM is suspended. Contact 48 support

AndrewC2883
Newcomer

Monday

Hello @dalyer and 48 community,

I have received the 48 SIM card but now when I try to activate the SIM the website states:

 
SIM Suspended
Your SIM is suspended. Please contact 48 support Team.
 
However, I do not seem to be able to message the customer support team using available links, and there seems to be no phone number, only an email address.
 
Any help would be appreciated
 
Thank you
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1 REPLY 1

dalyer
The Legend
The Legend

Monday

See the links in my signature below to see all of the ways to contact 48 support.

The last one includes a phone number for complaints but several users have used it to contact support.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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