Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Request for refund - duplicate payments

GenilzaS7549
Newcomer

‎07-10-2025 06:57 PM - last edited on ‎07-10-2025 07:03 PM by The Legend

On 4th of October, I had some problems trying to activate my plan and, by mistake, I was charged three times. One of the payments is correct, but I was charged twice more than I should have been.
Could you please issue a refund for the two extra payments?

0 Likes
1 REPLY 1

dalyer
The Legend
The Legend

‎07-10-2025 07:03 PM - edited ‎07-10-2025 07:04 PM

You'll have to contact 48 support directly about such payment issues. 

They don't generally monitor or respond to posts here on the Community Forum.

To contact them see the links in my signature below.

Bear in mind that your first €12.99 membership plan purchase also requires the payment of an additional €12.99 one-time activation fee in case that explains two of the three payments?

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
0 Likes