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Request for SIM reactivation – unable to log in

dilinad4463
Newcomer

Thursday - last edited Thursday by The Legend

Hi,

I need some help with reactivating my 48 SIM card. It has been inactive for the past few months, and now I’m unable to log into my account or recharge it.

Has anyone else faced this issue before? What’s the best way to get my SIM reactivated? Any advice from the support team or community members would be greatly appreciated!

Thanks in advance for your help! 

@dalyer 

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dalyer
The Legend
The Legend

Thursday

I presume you mean that it became deactivated because you didn't buy membership for 6+ months? 

You'll have to contact 48 support about this. 

They don't tend to monitor or respond to posts here on the Community Forum.

To contact them see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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