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Porting old number but can't receive security code text

MeganC1448
Newcomer

Im trying to activate my number to my old number its asking me to enter the verification code sent to that number but I dont have the sim card can someone help?

1 REPLY 1

dalyer
The Legend
The Legend

See here:

If your old network SIM has no service or you can't receive the security code SMS, then you will need to make contact with your old provider as they will have visibility of your old account. 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.