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Porting number but can't get security text on old network

NoelC2114
Newcomer

Old number now dead with Voda, trying to bring the number over to 48, but cant get the verification number on my phone as Voda have now cut off- can any one help pls with a workaround? Many tks Noel

1 REPLY 1

dalyer
The Legend
The Legend

You'll have to contact Vodafone about this - see here:

If your old network SIM has no service or you can't receive the security code SMS, then you will need to make contact with your old provider as they will have visibility of your old account. 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.