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Porting failed due to wrong account details - what now?

KanokaK9250
Newcomer

Hi, I tried to port my number from Three to 48, but the port was rejected due to an incorrect account type.
Now I can’t click the “Move My Number” button.
Could you please cancel the previous port request so I can resubmit it?
Thank you!

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

You'll have to contact 48 support for assistance with this. 

They don't generally monitor or respond to posts here on the Community Forum.

To contact them see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

1 REPLY 1

dalyer
The Legend
The Legend

You'll have to contact 48 support for assistance with this. 

They don't generally monitor or respond to posts here on the Community Forum.

To contact them see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.