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I have ported my new number, but details shows old number

custodiodag6121
Newcomer

I had ported my new number. But my details shows old number

3 REPLIES 3

custodiodag6121
Newcomer
Can I know my number

Your number is shown on your My48 account: 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

dalyer
The Legend
The Legend

What exactly do you mean by "ported my new number" and "shows old number"?

What are the old and new numbers here?

Normally you port your old number from your old provider over to 48 to replace the new 089 number that comes with a new 48 SIM by default.

What exactly are you trying to do here?

Did you follow the number porting instructions here to port your old/existing/main number over to 48 from your old provider to replace the new 089 number that came with the SIM?

Did you encounter any problems or error messages? 

What number is displayed on your My48 account?

Your old number or the new 089 number that came with the 48 SIM?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).