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Ported from Virgin to 48 last week but still not complete

GourangJ4537
Newcomer

Hello,

I activated sim on Thursday 14th August 2025 and initiated port-in request from Virgin Media to 48.
However, it's still not completed. Could you please provide update .

Mobile No - XXXXXXXXXX

3 REPLIES 3

dalyer
The Legend
The Legend

You'll have to contact 48 support about this.

They don't generally monitor or respond to posts here on the Community Forum.

To contact them see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

KarenD2891
Newcomer

Hi, Im currently experiencing the same issue. How long did it take for your issue to be resolve? 

As per my previous reply, if it's taking too long then you should contact 48 support for assistance. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).