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Ported from Virgin to 48 last week but still not complete

GourangJ4537
Newcomer

‎18-08-2025 10:50 AM - last edited on ‎18-08-2025 01:30 PM by The Legend

Hello,

I activated sim on Thursday 14th August 2025 and initiated port-in request from Virgin Media to 48.
However, it's still not completed. Could you please provide update .

Mobile No - XXXXXXXXXX

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3 REPLIES 3

dalyer
The Legend
The Legend

‎18-08-2025 01:28 PM - edited ‎10-06-2026 11:46 AM

You'll have to contact 48 support about this.

They don't generally monitor or respond to posts here on the Community Forum.

To contact them see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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KarenD2891
Newcomer

‎10-06-2026 11:29 AM

Hi, Im currently experiencing the same issue. How long did it take for your issue to be resolve? 

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dalyer
The Legend
The Legend
In response to KarenD2891

‎10-06-2026 11:45 AM - edited ‎10-06-2026 11:46 AM

As per my previous reply, if it's taking too long then you should contact 48 support for assistance. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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