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Phone c

rachelr9827
Newcomer
How one are you it’s asking me for 25 to top up my sim but I just want to pay one month which is 13 euro would
You be able to help me please
1 REPLY 1

dalyer
The Legend
The Legend

Your post isn't exactly clear. 

If this is your first membership plan purchase then the €25[.98] charged comprises €12.99 for the one-time activation fee plus €12.99 for the membership plan itself. 

See here: 

You may be eligible for your second month plan free at the moment in which case that effectively cancels out the activation fee.

If that's not the situation then you'll need to explain more clearly what's happening here. 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).