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Old number

DeclanF5398
Newcomer
I lost my number trying to change it over. Is there any way to get it back?
3 REPLIES 3

dalyer
The Legend
The Legend
You need to port it from your old provider.

https://community.48.ie/t5/The-Knowledgebase/How-do-I-keep-my-old-number/ta-p/266

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

my old number deleted off the sim card while trying this. cannot recieve text for the security code. is there any way of fixing this?

If you cannot get the porting security text to your old number/SIM then you will have to contact 48 support.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.