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Old account number

KatherineO4448
Newcomer

2 hours ago

I'm trying to move my number and I got my old account number from tesco Mobile. It has letters in it but your system will only accept numbers... I've tried only the numbers and it says it's not the correct account number?
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2 REPLIES 2

dalyer
The Legend
The Legend

an hour ago

I think that someone else had a similar problem recently and found a solution but unfortunately I can't find that thread at the moment. 

You might need to contact 48 support for assistance with this issue. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).
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dalyer
The Legend
The Legend
In response to dalyer

an hour ago

Oh, this is the thread that I was thinking of. 

They had to contact 48 support anyway. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).
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