New sim

[PatriciaF2178]

Ordered a sim for my daughter we activated it yesterday wanted to keep her number but it didn't port over

[dalyer]

You should still be able to port it.

See here:

• https://community.48.ie/t5/The-Knowledgebase/Getting-Started-Moving-Your-Number/ta-p/53100

If you still have problems and need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com