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Need update on SIM activation & number porting status

SineadC6413
Newcomer

‎01-09-2025 10:31 AM - last edited on ‎01-09-2025 10:49 AM by The Legend

Hi there I’ve been waiting on a text to tell me when my new sim is active as I commenced the change over yesterday. When I logged in to see if there was any updates I see a different phone number even though I selected the option to retain my old phone number and keyed it in. Can I have an update as to where we are at please .

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dalyer
The Legend
The Legend

‎01-09-2025 10:49 AM

You'll need to contact 48 support about this.

They don't tend to monitor or respond to posts here on the Community Forum.

To contact them see the links in my signature below. 

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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