12-09-2024 01:46 PM
12-09-2024 01:49 PM
Did you receive the porting security text to complete the number porting process?
This is sent to your phone when your old provider's SIM is installed and working in the phone.
See the instructions about this and what to do if you no longer have service with your old provider's network/SIM:
If your My48 account profile lists the wrong number (the new 089 number that came with the 48 SIM) then maybe try going through the porting process again.
But, as I said, you'll need your old provider's SIM installed and working in your phone in order to receive the porting security text message as part of this process.
If you need to contact 48 support about this then see the links in my signature below.