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Moving number

omarf1602
Newcomer

Hello,
I’ve started transferring my number (+353 8XXXXXXXX) from Tesco to 48.
I also previously had another 48 SIM and subscription under the same account.

Could you please advise how I can select which number to pay for the monthly subscription?
The mobile app isn’t showing the numbers linked to my account.

Thank you,
Omar

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

I don't really understand the issue. 

You can only have a single phone number associated with a 48 SIM/account/login/membership. 

And it's visible on your My48 account here: 

If you want to use two separate SIMs/numbers then you need two separate logins (email address and password).

If that's not what your issue is then please explain more clearly and in more detail what your issue is. 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

View solution in context

3 REPLIES 3

dalyer
The Legend
The Legend

I don't really understand the issue. 

You can only have a single phone number associated with a 48 SIM/account/login/membership. 

And it's visible on your My48 account here: 

If you want to use two separate SIMs/numbers then you need two separate logins (email address and password).

If that's not what your issue is then please explain more clearly and in more detail what your issue is. 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

Thanks for feedback, I didn't know that I can have only 1 number under my account

Can you please make this number is the default under my account
Ive start to move this number from tesco to 48
+353 8XXXXXXXX

I don't work for 48 and their support people don't generally monitor or respond to posts here on the Community Forum.

You'll need to contact them directly yourself. 

See the links in my signature below.

By the way, it's not a great idea to post personal details such as your phone number in a public forum like this where anybody can see and use it. 

You might want to edit your post to remove it.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).