22-08-2014 10:04 AM
22-08-2014 10:11 AM - edited 22-08-2014 10:12 AM
Remember that porting office hours are not 24x7:
*** Please note: Number transfer hours are 8am to 6pm Mon to Fri, 10am to 4pm Sat and Sun.
But if it has been more than 2 porting/office hours since you submitted the request then you should contact support for advice as explained in the above key post.
If you submitted the request after 6pm last night then I'd suggest waiting a bit longer to see if it ports soon. If not then contact support.
Hope this helps.
22-08-2014 10:47 AM
Hi
Similar issue for me. I am porting from Meteor. My Meteor SIM stopped working and I put in the 48 Months SIM. I got a text at 09:06 am today saying "Welcome to 48! Your account will be updated on www.48months.ie with 30 minutes. Then log in to buy your membership...."
So its 10:45 now and I still cant buy my membership. Or am I doing something wrong?
22-08-2014 11:04 AM
Sounds odd.
All I can suggest is contacting support to ask them for assistance.
Hope this helps.
22-08-2014 05:45 PM
Just for the record, I was able to buy my membership about 1 hour after my last post. All working fine now.
04-09-2014 08:02 PM
04-09-2014 08:43 PM
04-09-2014 08:43 PM
05-09-2014 08:33 AM
17-09-2014 12:24 PM
I have the same problem : I received the mesage that you've written yesterday at 4:55PM and this morning I still have nothing and I can't pay membership.
I also have received a problem message about settings on my phone but I have done what is necessary and still no news... HELP !