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Moving from 48 to Clear but changed my mind - need help

Today unfortunately I have switched to clear mobile and paid €9.99 as monthly recurring payment. So I want to stay with 48 network only, I want to stay connected with 48 only and dont want to move to clear mobile network anymore. so may get any help here on this and please let me know how to withdraw my request from clear mobile and how to get my 9.99 activation plan money which i have paid already to clear mobile. Today i have recharged my 48 number (01/12/2025) and I opted to clear mobile to switch back to their network at 27/12/2025. so please help me on this.

1 REPLY 1

dalyer
The Legend
The Legend

Clear Mobile issues have nothing to do with 48.

If you requested that your number be ported to Clear Mobile from 48 but have changed your mind then you need to contact Clear Mobile to see if they can cancel the transfer. 

Similarly if you want a refund from Clear Mobile of money already paid to them then you need to contact Clear Mobile about that. 

Neither 48 nor anyone here on the 48 Community Forum can help with these issues.

If you do need to contact 48 support about anything else then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).