Showing results for 
Show  only  | Search instead for 
Do you mean 
Reply

Membership Renewal Problem

Newcomer
Posts: 2
‎17-02-2021 04:34 PM

I have just renewed my memership because my data ran out. My renewal was not due until 23/2/21.  Even though I have renewed Im still showing I have no internet left. Anyone any ideas?

Reply
0 Likes

Re: Membership Renewal Problem

[ Edited ]
The Legend
Posts: 16,195
‎17-02-2021 06:52 PM

Your new membership will not start until the current one expires on 23/2.

So you won't have access to the new membership or its allowances until then.
If you've used up your data allowance on your current membership and need more then you'll need to buy a data add-on.
Go to your My48 account online, then Flexi-data and then Add-ons.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
Reply
0 Likes

Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community