Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Membership Renewal Problem

JohnB1415
Newcomer

‎17-02-2021 04:34 PM

I have just renewed my memership because my data ran out. My renewal was not due until 23/2/21.  Even though I have renewed Im still showing I have no internet left. Anyone any ideas?

0 Likes
1 REPLY 1

dalyer
The Legend
The Legend

‎17-02-2021 06:52 PM - edited ‎17-02-2021 06:53 PM

Your new membership will not start until the current one expires on 23/2.

So you won't have access to the new membership or its allowances until then.
If you've used up your data allowance on your current membership and need more then you'll need to buy a data add-on.
Go to your My48 account online, then Flexi-data and then Add-ons.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes