May offer

[leahm2498]

I changed over my number to 48 and bought a plan but didn't get the €9.99 offer for May.

[dalyer]

I presume that you're referring to this offer - €3 discount on the €12.99 plan for 6 months? 

• https://48-months-cdn.s3.eu-west-1.amazonaws.com/promotions/%E2%82%AC9.99OfferTCsAprMay26.pdf

Are you sure that you meet all of the criteria to qualify for that offer? 

E.g. is the auto-renewal option enabled on your account as required in order to avail of the promotional offer?

If you think that you qualify for this offer but didn't benefit from it then you'll probably need to contact 48 support for assistance. 

See the links in my signature below.