Keep same number

[ballybricken]

I signed up yesterday to 48 am keeping same number i done this online but am still waiting on sim card but my phone seems to be in limbo now not able to receive or give calls on my current 3 network is this normal

[dalyer]

If you mean that you ordered a 48 SIM online and are waiting on that to be delivered to you in the post then this would not have affected your existing service with your current mobile provider. 

The number porting process will only kick in after you receive and activate the 48 SIM.

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099
• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

If your mobile service with your current provider isn't working properly then that has nothing to do with 48 and the fact that you ordered a new 48 SIM.

You should contact your current mobile provider about such problems. 

If you do need to contact 48 support about something then see the links in my signature below.