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I have paid for my first month and it has no came through

EleanorD8528
Newcomer
 
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

What exactly do you mean by "it has no(t?) came through"?

What does your My48 account dashboard say about your current membership plan status and expiry date? 

What does your Transactions page say about your recent payment?

Does your Buy Plan page list any stacked upcoming membership plans?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

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1 REPLY 1

dalyer
The Legend
The Legend

What exactly do you mean by "it has no(t?) came through"?

What does your My48 account dashboard say about your current membership plan status and expiry date? 

What does your Transactions page say about your recent payment?

Does your Buy Plan page list any stacked upcoming membership plans?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).