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I can't access my 48 account to see my data

MarcosF0717
Newcomer

Eu troquei meu número para 48 fiz a portabilidade de troca de número mais até agora não consigo acessar meu número na conta da 48

1 REPLY 1

dalyer
The Legend
The Legend

Original text:

> Não consigo acessar minha conta da 48 para vê meus dados 

> Eu troquei meu número para 48 fiz a portabilidade de troca de número mais até agora não consigo acessar meu número na conta da 48

Google translation:

> I can't access my 48 account to see my data 

> I changed my number to 48 I ported the number change but until now I can't access my number on the 48 account

Sorry, this doesn't really make much sense.

You'll have to explain the problem more clearly.

Preferably in English.

What do you mean by "I can't access my number on the 48 account" and "I can't access my 48 account to see my data"?

If the problem is that you can't log into your My48 account then what happens when you try?

Any error messages?

Are your sure that you're using the correct email address and password?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.