11-07-2023 10:32 AM
Hi, I have 9 euro credits in my accound which I want to use it to buy the monthly plans. I coun't find the way to use it.
11-07-2023 11:06 AM - edited 11-07-2023 11:07 AM
See here:
When you get to the payment page the option to pay using your cash credit will appear if you have at least enough cash credit to cover the cost of the purchase.
If the option doesn't appear because you have less cash credit than the cost of the purchase then you'll need to top-up your cash credit balance first.
So, if you're trying to buy a €12.99 plan and only have €9 cash credit, then you'll need to top-up your cash credit balance by another €4 first.