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How long does porting take?

MaryL0766
Newcomer
Hello, can someone help please...

I tried to change my sim to a new 48 SIM today and 48 said it'll take 2/3hrs until my old number has ported over, then just swap out sim cards... but it's been 5 hrs now and nothing.
When I click onto 48 account, still says, awaiting porting?

Does anyone know how long this will actually take?
I moved from Vodaphone to 48

TIA
M
1 REPLY 1

dalyer
The Legend
The Legend

See here:

Note the point about porting office hours.

If the port doesn't take effect after a few hours tomorrow you may need to contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com

 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.