How can I keep my old number?

[amyg8841]

Hi I have just signed up to prepY mobile plan I accidently changed my number I had with previous company I would like to keep my old number how do I correct this

[dalyer]

What do you mean by "I've changed my number"?

Do you mean that you've currently got a new 089 number with the new 48 SIM and that's what's displaying on your My48 account? 

• https://48.ie/my48/settings/my-details

If you want to port a number from another mobile provider to 48 for use with your SIM/account then follow the instructions here;

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

If you need to contact 48 support about this then see the links in my signature below.