Do you mean a brand new SIM and a first time membership plan?
Or a replacement SIM and you have been with 48 for a while?
When was everything working ok last?
Does your My48 account dashboard list an active membership plan?
What does your Transactions page say about your recent payment?
What exactly is/isn't working?
Connection to the 48 network - i.e. signal bars?
Incoming/outgoing calls?
Incoming/outgoing texts?
Mobile data?
If you need to contact 48 support about this then see the links in my signature below.
