Eircode/address not working when ordering SIM

[JosephOH3588]

The dialog box won’t let me proceed to the next step to order sim to my household delivery address

[dalyer]

Are you sure that you're entering the correct eircode?

Try it with and without the space between the sub-fields of the eircode - although, if I recall correctly, either should work.

When you entered the code did the dropdown list get populated and did you select your matching address?

Maybe try another browser/device?

If none of that helps then you'll have to contact 48 support.

See the links in my signature below.

[JosephOH3588]

I entered the correct eir code. I tried it with and without the space between the sub-fields of the eircode which fondant change anything unfortunately. When I entered the code I couldn’t select the matching address as it wasn’t valid. I event tried other devices browsers which didn’t even work either.

[dalyer]

Strange.

If you use the official eircode finder does it return the correct address/eircode for your eircode/address?

• https://finder.eircode.ie/#/

If it's an error with the eircode database then you'll need to contact them to get it corrected:

• https://www.eircode.ie/faqs
• https://www.eircode.ie/contact

Otherwise you'll have to contact 48 support as I previously suggested.

See the links in my signature below.