Cannot buy membership plan - "bundle in progress"

[ArkadijsM0334]

Hello. The money was withdrawn. They did not put it on the balance sheet. The connection was not made. No one contacted me. Very bad. There is no service for servicing. People help.

[ArkadijsM0334]

[dalyer]

Didn't you post about this before and I responded to you then but you never answered any of the questions that I asked?

• https://community.48.ie/t5/Joining-48/089-233-7259/td-p/60251

As I said there, if necessary contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com

[ArkadijsM0334]

Thank you. I didn't notice it right away.

[ArkadijsM0334]

Hello. The money was withdrawn. They did not put it on the balance sheet. The connection was not made. No one contacted me. Very bad. There is no service for servicing. People help.Why doesn't it work and there is no connection.Why doesn't it work and there is no connection.What to do about it?

[dalyer]

Please don't keep creating new threads about the same issue.

You have created about 4 already and I have had to merge them all into one.

Since you are having a problem purchasing membership you need to contact 48 support as I already suggested several times.

See the link in my signature below or email them at support@48months.zendesk.com

As I also said before, posting personal details such as your phone number etc. on a public forum like this is not really a good idea.

[ArkadijsM0334]

Hello. I received the card on Saturday.

I inserted it and paid 40 euros. The Internet worked on Sunday.

And on Monday it’s gone. Please help me so that everything becomes normal.    

King regards

Arkadijs Meinarts.

[dalyer]

Could it have been working off the free 1GB of data that comes with a new SIM and now that has been used up?

Do calls and texts work?

Did you buy a membership out of the €40?

• https://community.48.ie/t5/The-Knowledge-Base/How-do-I-buy-a-Plan-Add-ons-or-Top-up-on-My48/ta-p/268

What does your My48 account Dashboard say about your membership status and data balance?

• https://48.ie/my48

What does your Transactions page say about recent payments?

• https://48.ie/my48/transactions

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

By the way it's not a great idea to post personal details such as your phone number on a public forum like this.

[ArkadijsM0334]

Hello. I received the card on Saturday.I inserted it and paid 40 euros. The Internet worked on Sunday.And on Monday it’s gone. Please help me so that everything becomes normal.    King regards  Arkadijs Meinarts.