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Cancel porting

AnnaM4795
Newcomer

yesterday

Hello. I need your help. I topped up my account and tried to port my old phone number to 48. However, my old number turned out to be completely inactive/blocked by the previous provider, so the porting failed.
Could you please cancel the porting process and activate my 48 SIM card with the original 48 number that came with it? I have already paid for the plan. My email is [email protected]. Thank you!
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1 REPLY 1

dalyer
The Legend
The Legend

yesterday - last edited yesterday

You'll need to contact 48 support about this.

They don't generally monitor or respond to posts here on the Community Forum.

And nobody here on the Community Forum can help you with this issue.

To contact them see the links in my signature below.

By the way it's not a great idea to post personal details such as your email address in a public forum like this where anybody can see and use it. 

You might want to edit your post to remove it.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).
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