Can't send SMS message to 5XXXX competition number

[CianM2184]

I have an iPhone and I cannot send SMS even though I have additional phone credit on my account. I can make calls and can use data but sending messages seems to be a problem.

Any assistance would be greatly appreciated, thanks.

[dalyer]

What happens when you try?

Any error message?

You don't need "additional credit" to send SMS messages to Irish numbers - they are covered by membership allowances.

Are you using iMessage or some other app?

Maybe it's an iMessage configuration/activation issue?

• https://community.48.ie/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=im...

If you need to contact 48 support about this then see the links in my signature below.

[CianM2184]

I wasn't sending to an Irish number as such. I was trying to enter a competition where you text a number but they charge €2 per text - hence why I topped up additional credit. 

I was able to do it on the phone I have prior to joining 48. Not sure what the story is now though

[dalyer]

Your original post suggested that no SMS messages could be sent at all.

> I have an iPhone and I cannot send SMS ... sending messages seems to be a problem.

So that's not actually the case?

If you mean that you are trying to send a text to a Premium SMS/5XXXX number then that simply doesn't work on 48 and adding cash credit won't help:

• https://community.48.ie/t5/The-Knowledge-Base/Premium-rate-services-SMS-text-short-codes/ta-p/57168

[dalyer]

Maybe there's something useful here?

• https://support.apple.com/en-ie/HT204065
• https://www.businessinsider.com/guides/tech/why-is-my-iphone-not-sending-messages
• https://www.lifewire.com/iphone-text-message-problems-4120988