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Can't move my number over - "MSISDN already exists"

DanielH2486
Newcomer

‎11-06-2024 08:28 PM - last edited on ‎11-06-2024 09:30 PM by The Legend

Hi

I'm trying to move my number over but it says " sorry this msisdn already exists"

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1 REPLY 1

dalyer
The Legend
The Legend

‎11-06-2024 09:04 PM

This sometimes happens, often when the number was with 48 in the past: 

You'll have to contact 48 support to get them to look into and fix this for you. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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