You'll need to be clearer if you want assistance from the Community Forum.
What exactly do you mean by "without a load of faff"?
What exactly is the problem are you having?
Please explain in as much detail as possible.
The best way to help somebody else to use 48 is to send them your Recruit and Reward referral link and let them order a SIM that way.
No faff and you both get referral bonus rewards.
If you need to contact 48 support about this then see the links in my signature below.
