Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

no roaming

DENISS4828
Newcomer

‎13-03-2022 03:45 PM

Hi 

I am in Italy for the past few days and I have no signal nevermind internet connection. I was in touch twice with customer service but nothing changed. up until 5 month ago while abroad I had signal at least and i was able to use SMS or do calls but now nothing. Any help?

0 Likes
2 REPLIES 2

dalyer
The Legend
The Legend

‎13-03-2022 06:42 PM

Unfortunately many people seem to be having problems with roaming lately and many never get it working at all.

There are many recent threads on this issue.

Some have suggestions that may have worked for some people but many people never got it working.

Unfortunately 48 don't seem to have explained what the problem is or how to fix it.

 

 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes

DENISS4828
Newcomer
In response to dalyer

‎14-03-2022 03:30 PM

Hi

 

Just a follow up. Slight improvement. I took my mothers phone Iphone11 and inserted my SIM. I have 3G signal now but no internet connection. Using my Iphone12 there is no signal and no data at all. 

0 Likes