48 Community

TerryC6666 · 9 hours ago

I have no data since yesterday afternoon. Have followed instructions re APN from the help bot, still no data. It's an android (galaxy A14)

Any ideas?

dalyer · 9 hours ago

When was mobile data working ok for you last?

Do you have an active membership plan listed on your My48 account dashboard with a non zero mobile data allowance balance?

Are incoming/outgoing calls and texts working?

Are you sure that your APN settings are configured correctly?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).