no data

[TerryC6666]

I have no data since yesterday afternoon. Have followed instructions re APN from the help bot, still no data. It's an android (galaxy A14)

Any ideas?

[dalyer]

When was mobile data working ok for you last? 

Do you have an active membership plan listed on your My48 account dashboard with a non zero mobile data allowance balance? 

• https://48.ie/my48

Are incoming/outgoing calls and texts working? 

Are you sure that your APN settings are configured correctly?

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

If you need to contact 48 support about this then see the links in my signature below.