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internet connection

papillon
Newcomer

‎10-05-2017 12:51 PM

Despite having 1GB data available i can't connect internet if I am not at home. When I try searching the screen shows the red radarvicon saying,'sorry, can't connect. Brought the phone twice to shops to figure out why, both shops couldn't fix or even tell me why. Of course Wlan is on, plane mode is off. Any suggestions?Thanks a mil
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2 REPLIES 2

dalyer
The Legend
The Legend

‎10-05-2017 12:56 PM

Did you configure your internet/APN settings?

https://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M...

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎10-05-2017 08:01 PM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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