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internet add on

Newcomer
Posts: 1
‎29-04-2020 01:59 PM
Hi, I'm trying to buy an internet add on but it won't give me the buy now option. any ideas?
Posted from Generic Android 2.0
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Re: internet add on

The Legend
Posts: 15,117
‎30-04-2020 03:19 PM

You probably need to contact 48 support about this because the site has been having issues since the upgrade.

Chat is the best option when available (it is now) as tickets can take longer to be dealt with.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: internet add on

The Legend
Posts: 15,117
‎01-05-2020 09:55 AM

Did that help at all @aimod1 ?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: internet add on

Newcomer
Posts: 2
‎01-05-2020 04:32 PM
I'm having the same problems ,Cant pay for add ons ,credit membership or gift shop
Keeps telling me ,problem with card payment
Any idea on a fix yet
Posted from Samsung SM-A505FN
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Re: internet add on

The Legend
Posts: 15,117
‎01-05-2020 06:30 PM
You should contact 48 support as I suggested above.
The chat facility should be online for another hour or more and that's the best way to contact them.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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Re: internet add on

Newcomer
Posts: 2
‎03-05-2020 09:11 PM
To be honest ,I have contacted them numerous times ,and while helpful ,nothing I have tried works ,The system will not accept my card payment ,To be fair ,the new system is a shambles
The point of updating a web page is that it's supposed to be easier to navigate etc
Long time customer here ,I'm off
Posted from Generic Android 2.0
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Re: internet add on

Visitor
Posts: 5
‎09-05-2020 08:04 AM

I'm having the same problem I'm thinking of moving from them don't like new site and service has dropped lately

Posted from Apple iPhone
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Re: internet add on

The Legend
Posts: 15,117
‎09-05-2020 08:37 AM
Contact 48 support for the moment if you're having problems.
What do you mean by the service has "dropped" lately?
I haven't noticed any problems at all with it myself in Dublin 7.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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