data usage not accurate

[IngridF4098]

ow can I have gone through 99 gigs of data, on old plan I never went over 4 gigs of data..also does not match the usage on my phone that tracks data usage.

[dalyer]

You should contact 48 support and ask them about this given that your normal usage and presumably the usage recorded by your phone are way less than 99GB.
Sounds like a mistake on the 48 side.

Hope this helps.

[AmieB7679]

Hello recently got 48 membership it’s just internet is not working on my I phone I don’t know if it’s the coverage or my iPhone settings

[dalyer]

Did you configure your internet settings?

https://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M...

Hope this helps.

[EileenB2453]

This is happening me as well, my router says I have 72 gb of data left and my account says 14gb on 48.ie  

[dalyer]

You need to contact 48 support and ask them about this discrepancy.

Hope this helps.

[EileenB2453]

Contacted them last night said they are sending out data usage email