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can't get mobile data on iphone

willows
Newcomer

‎22-12-2017 09:54 AM

I just joined 48 and signed up to the Don membership. However, it won't connect to mobile data at all. I am using an iPhone 7 and have switched on cellular data and have 'data roaming' switched on. 

Can anyone help please? I need mobile data for out and about. 

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2 REPLIES 2

dalyer
The Legend
The Legend

‎22-12-2017 10:38 AM - edited ‎22-12-2017 10:39 AM

You need to configure your internet/APN settings for data access.

Follow the instructions here:

 

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎22-12-2017 03:03 PM

Did that help at all @willows?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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