03-03-2024 08:44 PM - last edited on 03-03-2024 09:52 PM by dalyer
03-03-2024 09:51 PM - edited 03-03-2024 09:54 PM
Impossible to say without more information.
Did mobile data ever work for you?
In not then you probably need to configure your APN settings.
Text "APN" to 50048 and follow the instructions.
If it was working previously and then stopped then maybe you simply used up your membership data allowance and need to buy a data add-on or use Flexi Data to get more data in order to continue using mobile data for the rest of the membership plan month?
What does your My48 account Dashboard say about your membership plan status and data balance?
You need an active membership and a non-zero data balance and your APN settings configured correctly in order to use mobile data.
If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com