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Why don’t I have 4G as an option and I only have 2G and 3G?

MaggieDoyleS1248
Newcomer

Why don’t I have 4G as an option and I only have 2G and 3G?

1 REPLY 1

dalyer
The Legend
The Legend

What make and model of phone is it?

Does it support 4G?

Is it configured to allow 4G?

Are your APN settings configured correctly m

Text "APN" to 50048 and follow the instructions to ensure that they are: 

If you do a manual search for networks can you see and connect to 48 4G?

If none of this helps then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.