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Trying to use 5GB Flexi Data Carryover but says it's used up

JULIAC9660
Newcomer

‎23-09-2024 10:08 PM - last edited on ‎23-09-2024 11:52 PM by The Legend

Hi
I keep trying to carry over 5gb each month and it's says it was used already. Anyone knows how to fix this?

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1 REPLY 1

dalyer
The Legend
The Legend

‎23-09-2024 10:33 PM - edited ‎23-09-2024 10:35 PM

Why are you bothering? 

The €12.99 plan has unlimited data with no fair usage policy cap for plans bought (or activated?) since 20th August 2024.

If you're on a different plan and don't want to upgrade then you'll probably have to contact 48 support for assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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