You'll need to provide more information than that if you want assistance from the Community Forum.
What exactly do you mean by "couldn't/didn't receive"?
What exactly did you purchase?
What does your Transactions page say about the recent payment/purchase?
What does your My48 account Dashboard say about your current membership plan status and expiry date?
Does your Buy Plan page list any upcoming membership plans?
If you need to contact 48 support about this then see the links in my signature below.
