Reply

Roaming

Visitor
Posts: 6
‎20-07-2021 05:08 PM
Can't get my Internet to work while abroad
Posted from Samsung SM-A217F
Reply
0 Likes

Re: Roaming

The Legend
Posts: 17,075
‎20-07-2021 07:17 PM

You'll need to provide a bit more info than that...

What country are you travelling in?

What make and model of phone are you using?

Can you get connected to a local network?

Do calls and texts work?

What exactly happens when you try to use data?

Is the APN configured correctly?

 

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M12560

 

In particular is the APN field configured correctly?

Set to 48months.liffeytelecom.com and not anything else?

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
Reply
0 Likes

Re: Roaming

Newcomer
Posts: 2
‎26-07-2021 03:25 PM

Short answer: If you like to travel, don't use a Mobile Virtual Network Operator (MVNO).

 

MVNOs in Ireland are 48, GoMo, Tesco, Clear Mobile, An Post, etc,. You're much better off with the main operators, although 3 should be avoided due to awful customer relations issues. 

 

MVNOs have A LOT of problems providing services when roaming. Over the years, myself and the family have tried a variety of handsets, and have been with 48, Tesco, and GoMo. We always have problems roaming, with no mobile network access at all or only partiel functions (e.g. receive calls but not make them). We have engaged with the support communities and network chat many many times, followed all the best practice and recommended settings, to the point that we now know that MVNOs cannot provide reliable roaming services. 

Reply
0 Likes

Re: Roaming

Visitor
Posts: 5
‎13-01-2022 01:01 AM

I totally agree. I've spent literally hours trying to get data roaming working in Spain with no success. This has been going on for three years with me while on holiday. 48months is great for Ireland but in my experience it is no use for data roaming abroad.

I wish 48months would just own up to this shortcoming instead of wasting people's time.

Reply
1 Like

Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community